FREQUENTLY ASKED QUESTIONS

Your healing matters — here are clear answers to help you feel prepared, safe, and supported.

GENERAL QUESTIONS

Q: Where are you located?

Self Centered Body & Wellness is located in Raeford, NC.
Full address and directions are available on the Contact page.


Q: Do you accept walk-ins?

No. All sessions are by appointment only so each client has dedicated time and space.


Q: How early should I arrive?

Please arrive 5 minutes early to use the restroom, settle in, or update any forms.
If you're late, your session may be shortened so the next client begins on time.


Q: What should I wear?

Wear comfortable clothing you can easily move in.
For massage/bodywork, undress to your comfort level — you are always draped professionally.


Q: Do you offer same-day appointments?

Occasionally. The best way to check availability is through the online booking page.

BOOKING & PAYMENTS

Q: How do I book a session?

All appointments are booked online through the “Book Now” button on the website.


Q: What forms of payment do you accept?

We accept:

  • debit/credit cards

  • HSA/FSA (for eligible services)

  • cash (exact amount only)

We do not bill private insurance.


Q: What is your cancellation policy?

Please cancel at least 24 hours in advance.
Late cancellations and no-shows may result in a fee.


Q: Is gratuity accepted?

Tips are appreciated but never expected. Healing is the priority. Gratuity can not be added at checkout you must bring cash or ask about other payment methods. 

MEDICAL MASSAGE (IMPORTANT)

Q: Do you take insurance for medical massage?

No.
We only accept VA Community Care (VA CCN) referrals.


Q: What do I need for a medical massage appointment?

A valid VA CCN referral that includes:

  • authorization number

  • approved CPT codes

  • number of visits

  • treatment region(s)

  • referral dates

  • diagnosis codes

Without this, medical massage cannot be performed.


Q: Can I pay privately for medical massage?

No. Medical massage requires a referral only.
However, you can book non-medical massage services privately.

THERAPEUTIC BODYWORK

Q: What’s the difference between therapeutic bodywork and a regular massage?

Therapeutic Bodywork is targeted, intentional, nervous-system–aware work designed to:

  • reduce pain

  • increase mobility

  • release tension

  • unwind fascia

  • correct postural strain

It’s not a routine or “spa” massage — it’s functional and restorative.


Q: Do you use deep pressure?

Yes — but only when your nervous system is ready.
I use slow, intentional deep work, never forceful or painful.

ENERGY WORK

Q: What does energy work feel like?

Clients often describe it as:

  • warmth

  • tingling

  • lightness

  • emotional release

  • deep calm

  • floating sensation

It’s gentle, grounding, and deeply restorative.


Q: Do I need to believe in energy work for it to work?

No.
Energy work is a nervous-system and subtle-body experience. Your only job is to relax and breathe.

PRENATAL MASSAGE

Q: Do you offer prenatal massage?

Yes — a 60-minute sidelying prenatal session designed for safety and comfort.


Q: Is prenatal massage safe?

Yes, as long as your pregnancy is progressing normally.
Contraindications include:

  • high-risk pregnancy

  • preeclampsia

  • placenta previa

  • uncontrolled high blood pressure

  • active bleeding

  • fever or infection

When in doubt, consult your OB.


Q: When should I schedule during pregnancy?

Anytime during the 2nd or 3rd trimester, unless your provider advises otherwise.

BODY CONTOURING & POST-OP

Q: Are contouring results permanent?

Results vary. Consistency, hydration, lymph flow, and lifestyle affect long-term changes.


Q: Is it safe after surgery?

Yes — only when cleared by your surgeon.
This service helps reduce swelling, prevent fibrosis, and support comfort.


Q: Does contouring hurt?

No. My method is gentle, nervous-system safe, and inflammation-aware.

SAFETY & HEALTH

When should I NOT book a session?

Please reschedule if you have:

  • fever

  • cold/flu symptoms

  • stomach virus

  • COVID symptoms or exposure

  • active infection

  • open wounds

  • contagious skin conditions

Your safety always comes first.


Q: Can sessions cause emotional release?

Yes — especially in bodywork or energy work.
This is normal and part of healing.

THE SELF CENTERED METHODâ„¢

Q: What is The Self Centered Method™?

Your signature healing experience combining:

  • somatic work

  • fascia unwinding

  • nervous-system regulation

  • emotional release

  • intuitive healing

  • therapeutic bodywork

  • breathwork

It has its own dedicated page because it’s a deeper, more transformative modality.

AFTERCARE

Q: What should I do after my session?

Most clients benefit from:

  • extra water

  • gentle movement

  • rest

  • warm shower

  • listening to your body

  • allowing emotions to move

You will receive specific aftercare based on your servic

OTHER COMMON QUESTIONS

Q: Can I bring my child to my appointment?

No. The environment is designed for calm, safety, and focus.


Q: Do you work with minors?

Yes, with parent consent and the parent present.


Q: Can I talk during the session?

Yes — but silence is often more supportive. I follow your lead.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.