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Privacy Policy

Effective Date: October 01,2024

Self Centered Body & Wellness ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communication. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, phone number, mailing address, appointment details, and any health-related data you voluntarily provide through intake forms, booking requests, or other communications.

  • Payment Information: When booking or paying online, your payment is processed through a secure third-party processor. We do not store full credit card numbers.

  • Usage Data: We may collect anonymized data such as browser type, IP address, pages visited, and time spent on our site, for analytics and website performance.

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Provide and personalize massage therapy services

  • Respond to inquiries and provide customer support

  • Process payments and send receipts

  • Comply with legal and regulatory requirements

  • Improve website functionality and user experience

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers (e.g., online booking or payment processors) under strict confidentiality agreements

  • Healthcare partners (only with your written consent or as part of authorized VA Community Care Network referrals)

  • Legal authorities if required by law or to protect our rights, clients, or safety

4. HIPAA and Health Information

If you are receiving medical massage therapy or are a VA Community Care Network client, your protected health information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Medical data is stored securely, and access is restricted to authorized personnel only.

5. Cookies and Tracking

Our website may use cookies or similar tracking tools to enhance your experience. You can adjust cookie settings in your browser at any time.

6. Your Rights

You may request to:

  • Review or update your personal information

  • Withdraw consent for certain uses of your data

  • Request deletion of your information (subject to legal or contractual obligations)

To make such a request, please contact us at:
📧 admin@selfcenteredbnw.com
📞910-390-0107

7. Data Security

We implement administrative, physical, and technical safeguards to protect your personal information. While no system is 100% secure, we take reasonable steps to ensure your information is protected from unauthorized access, loss, or misuse.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Self Centered Body & Wellness
632 W Prospect Ave.

Raeford, NC 28376
📧 admin@selfcenteredbnw.com
📞 910-390-0107